Insurance Policy | AM Removals

Insurance Policy

AM Removals Insurance Policy
Comprehensive Protection for Your Peace of Mind
At AM Removals, we prioritise the safety and security of your belongings. Our insurance policy is designed to protect your goods and possessions during transit, providing coverage against fire, collision, and overturning of our vehicles.

What Our Policy Covers:
Goods and Possessions in Transit: Our insurance policy covers your items while they are being transported. This includes protection against fire, collision, and the overturning of our vehicles during transit.
Exclusions:
Accidental Breakages, Scratches, and Marks: These are not covered under our policy. However, if it is determined that the damage resulted from a handler’s error, we will take all necessary steps to resolve the issue directly with our clients.

Commitment to Excellence:
While our highly trained removalists take every necessary precaution to protect your goods and possessions, we acknowledge that accidents can happen. AM Removals is committed to providing a premium, stress-free relocation service.

Professional Standards:
We stay up-to-date with industry training and standards to ensure that our relocation experts take every necessary step to ensure the safe journey of your valuables in transit. We use specialised safety removal pads for each item to protect them from damages.

Third-Party Packing:
Items that have been dismantled, unhooked, moved from their original position, or any breakables, boxes, or general household goods packed by a third party not consisting of AM Removals staff or team are not covered by our insurance. Liability for these items rests with the client, as we cannot cover third-party assistance.

Additional Information:
For more detailed information or specific queries regarding our insurance policy, please contact our insurance customer service team at:

AM Removals Insurance Customer Service Team
Phone: 0455 319 559
Email: info@amremovals.com.au

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